Miles & Associates provided project management and implementation services to support the assessment, design and execution, cutover, post-cutover audit, and refinement activities. The scope of the initiative included: |
| |
| |
|
Assessment to identify system gaps. |
| |
|
Recommendation of gaps to be closed via: |
| |
|
|
Information system changes (required for cutover). |
| |
|
|
Changes in workflow or roles & responsibilities (rather than information system changes). |
| |
|
|
Post-cutover actions (gaps not required for cutover but should be addressed after cutover). |
| |
|
Creation and management of the project plan and critical path. |
| |
|
Active facilitation, guidance, and leadership for the overall project design and implementation including employee training, systems pilots, and systems cutover. |
| |
|
Monthly audits of information technology progress and resource allocation. |
| |
|
Creation of post-cutover strategic operational plan. |