Accomplished by:

• Meeting management skills, knowledge of group dynamics, a balance of flexibility and steadfastness, and communication skills
• Develop the means of identifying sources of conflict and seeking resolutions
• Creating an environment that encourages and rewards teamwork
• Techniques to involve all member in planning and decision making, and giving and receiving feedback

Offerings include:

• Building Blocks for Team Performance
• Team Member Preference Type
• Team Process Check
• Decision Making Models and Tools
• Meeting Tools and Logs

This accomplished by

• Trying out novel ways to solve problems and identifying alternate means of applying resources to solve problems
• Generating different, yet effective solutions to problems
• Generating a “large” number of alternative approaches to given situation
• Encouraging others to think in terms of possibilities or beyond “tried and true” methods

Offerings include

• Applied Innovation Process
• Brainstorming
• “Why Not?” Fishbone Diagram
• Imagineering
• Design Team Chartering

This is accomplished by

• Key issues/opportunities are identified
• Relevant information and data are collected and critically examined
• Determine and apply methods that will yield most effective solutions
• Effort includes using simplified problem solving, statistical process control and in some cases advanced statistical methods

Offerings include

• Six Simple Problem Solving Tools
• Statistical Process Control
• Process Capability Analysis
• Design of Experiments

This is accomplished by

• Obtaining and analyzing data from the instruments used to enable individuals and organizations as a whole, to identify specific strengths and areas of improvements
  

Offerings include

• Current Situation Analysis
• Readiness for Cultural Change
• Strategic Measurement System
• Performance Improvement System Assessment